Refund Policy

1. Donation Refunds

NGO Foundation is committed to transparency and accountability in all our operations. We appreciate your support for our mission to help communities in need.

2. Refund Eligibility

Due to the nature of our charitable work, donations are generally non-refundable once they have been processed and allocated to specific programs. However, we understand that circumstances may arise where a refund is necessary.

3. Refund Request Process

If you believe you are eligible for a refund, please contact us within 30 days of your donation. Refund requests must be submitted in writing to our support team at refunds@ngofoundation.org or through our contact form.

4. Processing Time

Refund requests are processed within 10-15 business days of receipt. Approved refunds will be issued to the original payment method used for the donation.

5. Exceptions

Refunds may be considered in the following circumstances:

• Duplicate or erroneous charges
• Technical errors in payment processing
• Unauthorized transactions (with proper documentation)
• Donations made under duress or by mistake

6. Tax Implications

Please note that refunds may affect your tax-deductible status for the donation. We recommend consulting with a tax professional regarding any tax implications of refunded donations.

7. Alternative Support

If you are unable to obtain a refund but would like to redirect your support, we can help you reallocate your donation to a different program or initiative within our organization.

8. Contact Information

For refund requests or questions about this policy, please contact us:

• Email: refunds@ngofoundation.org
• Phone: +91-11-1234-5678
• Address: Mahatma Gandhi Road, New Delhi, India

9. Policy Updates

This refund policy may be updated periodically. Any changes will be posted on this page and will apply to future donations.